Privacy Policy

Privacy Policy

Last updated: September 20, 2025

At Bizzap.app ("Bizzap", "we", "our", "us"), we value your trust and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website, mobile applications, and services (the "Platform").

By using Bizzap.app, you consent to the practices described in this Privacy Policy. Please review it carefully and contact us if you have any questions.

1. Scope

This Privacy Policy applies to:

  • Visitors to our website (bizzap.app)

  • Registered businesses and users on the Platform

  • Buyers and sellers interacting through Bizzap.app

  • Any use of our mobile and web applications

This policy does not apply to third-party services, plugins, or linked websites not operated by Bizzap.app.

2. Information We Collect

We collect the following types of information:

2.1 Business & Account Information

  • Business name, GST number (where applicable), address, industry, and certifications

  • User details: name, email, phone number, designation, profile photo

  • Login credentials (encrypted)

2.2 Transaction & Usage Data

  • Orders, leads, payments, subscription details

  • Buyer-seller communication (messages, calls, inquiries)

  • App usage statistics, log files, and device identifiers

2.3 Technical Information

  • IP address, browser type, device type, operating system

  • Location data (if you enable location services)

  • Cookies, tracking pixels, and analytics data

2.4 Optional Information

  • Factory images, product catalogs, sustainable certifications

  • Marketing preferences and feedback

3. How We Use Your Information

We use your information to:

  1. Provide and improve the Platform’s services

  2. Facilitate buyer-seller communication and transactions

  3. Verify business authenticity and prevent fraud

  4. Process payments and manage subscriptions

  5. Send service updates, transaction alerts, and account notifications

  6. Personalize recommendations, product listings, and community content

  7. Ensure compliance with legal obligations

4. Sharing of Information

We may share your information in the following cases:

  • With other businesses: Limited business profile information (e.g., company name, contact details, product listings) is shared publicly on the Platform to enable networking.

  • With service providers: Payment processors, cloud hosting, analytics providers, customer support tools.

  • For compliance & legal purposes: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

  • Business transfers: If Bizzap.app is involved in a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal data to advertisers. Limited data may be used for in-platform targeted promotions, but you will always have ad preference settings.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in

  • Remember preferences and improve user experience

  • Analyze site traffic and trends

  • Show relevant recommendations

You can manage cookie preferences in your browser. Disabling cookies may limit functionality.

6. Data Retention

  • Business and account information: retained as long as your account is active.

  • Transaction data: retained for at least 7 years for tax and regulatory compliance.

  • Messages and interactions: stored to maintain business history, unless you request deletion (subject to legal limits).

  • Deleted accounts: core details are removed within 30 days, but some data may remain archived for compliance.

7. Security

We use industry-standard practices to protect your data, including:

  • Encryption (at rest and in transit)

  • Multi-factor authentication (MFA) for accounts

  • Regular security audits and monitoring

However, no method of transmission over the internet is 100% secure. Users are encouraged to safeguard their login credentials.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct inaccurate details.

  • Deletion: Request deletion of your personal data, subject to legal requirements.

  • Portability: Request transfer of your data in a structured format.

  • Opt-out: Manage email, SMS, and notification preferences.

To exercise your rights, contact us at support@bizzap.app.

9. Children’s Privacy

Bizzap.app is a B2B platform intended for businesses and professionals. It is not directed toward children under the age of 18, and we do not knowingly collect personal data from children.

10. International Data Transfers

As a global platform, we may transfer your information outside your country of residence. Where required by law, we implement safeguards such as standard contractual clauses (SCCs).

11. Third-Party Services

Our Platform may integrate with third-party tools (e.g., payment gateways, cloud hosting, analytics). These providers have their own privacy policies, and we recommend reviewing them.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify users via email or platform notification and update the "Last updated" date.

13. Contact Us

For any questions, concerns, or privacy requests, contact us at:

Prepared by: Bizzap.app Product & Trust Team